F101 on a Trianco heat pump: DC Fan 1 Phase Loss Prot
Short answer
On a Trianco heat pump, F101 means: DC Fan 1 Phase Loss Prot. The manual does not say whether the heat pump stops. An engineer is needed to fix the cause. The wording differs by model range — each is shown below.
Reviewed 23 September 2026 · 2 sources
What it means
On the Activair Commercial R290 50kW (FG9550)
The manual says: DC Fan 1 Phase Loss Prot.
Part involved: DC fan motor / fan driver board.
Likely causes:
- System 1 fan failed to start.
On the Activair Pro (AI) R290 6/12/17kW
The manual says: Driver (Fan) Phase Loss Fault.
Part involved: DC fan motor / fan driver board.
Likely causes:
- Fan motor phase loss detected.
Is it safe?
| Does the heat pump stop? | Not stated |
|---|---|
| Engineer needed? | Yes |
The manual does not say whether the heat pump stops.
What you can check
- Note the exact code shown on the controller (a photo helps) and report it to your installer or the manufacturer's service line.
- Check the heat pump's supply breaker/isolator at the consumer unit is on (do not open any casing).
- Check the outdoor unit grille/coil is not blocked by leaves, debris or snow (do not open the casing).
What the engineer will check
On the Activair Commercial R290 50kW (FG9550)
- Check if the system 1 fan line is normal.
Who to ask for: heat pump electrical.
Certification: Electrical competence for work inside the outdoor unit.
On the Activair Pro (AI) R290 6/12/17kW
- Check that fan cables are connected properly and securely.
Who to ask for: heat pump electrical.
Certification: Electrical competence for work inside the outdoor unit.
What you might notice
Sources
- Trianco Activair Commercial High Temperature Air Source Heat Pump (R290 50kW FG9550) - Installation Operation and Service Manual ↗ · 2024-10 · page 41 · Reviewed 23 September 2026
- Trianco Activair Pro Air Source Heat Pump (R290 6/12/17kW) - Installation Operation and Service Manual ↗ · 06/2026 · page 42 · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026