30130 on a Stiebel Eltron WPM heat pump manager / WPMsystem: Incorrect communication with the heating circuit flow rate sensor in the MFG
Short answer
On a Stiebel Eltron heat pump, 30130 means: Incorrect communication with the heating circuit flow rate sensor in the MFG. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.
Reviewed 23 September 2026 · 1 source
What it means
The manual says: Incorrect communication with the heating circuit flow rate sensor in the MFG.
Part involved: bus/communication cabling.
When it shows: Incorrect communication with the heating circuit flow rate sensor in the MFG.
Likely causes:
- Check the communication cable terminal or replace the communication cable.
Is it safe?
| Does the heat pump stop? | Yes |
|---|---|
| Severity | Fault — clears by itself when the condition goes |
| Engineer needed? | Yes |
The heat pump stops until the fault clears or is reset.
Resetting itself: yes - heat pump restarts after idle time (~10-12 min); locks out after 5 faults in 2 h run.
Manual reset: after 5 faults in 2 h: IWS/WPM reset.
What you can check
- Read and note the full message code and time from the WPM display (DIAGNOSIS / NOTIFICATIONLIST if accessible without a code).
- Check the heat pump and controller circuit breakers/isolators at the consumer unit are on.
- Check the heating system pressure gauge reading is in the normal range stated by your installer.
What the engineer will check
- Check the communication cable terminal or replace the communication cable.
Who to ask for: Heat pump service engineer (electrical/controls).
Certification: Qualified electrician competence for live-work on appliance electrics.
What you might notice
Sources
- WPM notification list (WPM V2.9) - multilingual; English section pp.15-26 (DOC-00081866) ↗ · WPM V2.9 · page 22 · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026