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Heat pumps · Error codes

Riello heat pump error codes

Riello · A niche brand in the UK. 125 codes across 2 product families, each taken from the manufacturer’s manuals.

Find a Riello engineer →125 codes · reviewed 23 September 2026

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Type the code on your display or a word from its meaning. Each code opens its own page with what it means, whether it is safe and what you can check.

125 codes

CodeMeaningStops?Homeowner check?
1
EWT sensor failure
NoYes
2
LWT sensor failure
YesYes
3
Refrigerant temperature (TR) sensor failure
YesYes
4
OAT sensor failure
NoYes
5
DHW tank temperature (DHW_TT) sensor failure
PartlyYes
6
CHWSTEMP sensor failure
Not statedYes
10
Discharge temperature (TD) sensor failure
YesYes
11
Air exchanger temperature (TE) sensor failure
YesYes
14
Suction temperature (TS) sensor failure
YesYes
16
TE and TS sensors wrongly connected or PMV failure
YesYes
17
Suction pressure transducer failure
YesYes
20
Loss of communication with user interface
NoYes
21
Loss of communication with inverter
YesYes
23
Loss of communication with slaves
PartlyYes
24
Loss of communication with master
YesYes
25
Loss of communication with Jbus master
YesYes
31
Safety input
YesYes
32
Flow switch failure
YesYes
33
High pressure switch failure
YesYes
40
Leak detection alarm
Not statedYes
41
Low superheat failure
YesYes
42
Compressor not started
YesYes
43
Drive unconfigured
YesYes
44
Four-way valve failure
YesYes
45
Lower fan not started
YesYes
46
Upper fan not started
YesYes
47
Machine overcurrent
YesYes
48
Compressor envelope protection - low TE in cooling
YesYes
49
Compressor envelope protection - high TE in cooling
YesYes
50
Exchanger freeze protection on water temperature (in cooling)
PartlyYes
51
Exchanger freeze protection on refrigerant temperature (in cooling)
PartlyYes
52
Compressor envelope protection - high SST in cooling
YesYes
54
Compressor envelope protection - high TD
YesYes
55
Exchanger high temperature protection - high LWT/TR in heating (LWT above 75 C or TR above 70 C)
YesYes
56
Compressor envelope protection - low LWT/TR in heating
YesYes
57
Compressor envelope protection - high SST in heating
YesYes
58
Compressor envelope protection - low SST in heating
YesYes
59
Compressor envelope protection - high inverter current
YesYes
75
Inverter fault - DC over voltage
YesYes
76
Inverter fault - heatsink over temperature
YesYes
77
Inverter fault - AC under voltage
YesYes
78
Inverter fault - PFC over current
YesYes
79
Inverter fault - AC over voltage
YesYes
80
Inverter fault - PFC unbalanced current
YesYes
81
Inverter fault - stator over heat
YesYes
82
Inverter fault - printed board over temperature
YesYes
83
Inverter fault - IPM temperature sensor error
YesYes
84
Inverter fault - input wire miss (three-phase)
YesYes
88
Inverter fault - other inverter alarm
YesYes
89
Real time clock corrupted
NoYes
90
Invalid configuration
YesYes
91
Invalid configuration - wrong unit type
YesYes
93
Invalid configuration - wrong supply type
YesYes
95
Invalid configuration - wrong inverter model
YesYes
96
Invalid configuration - wrong hydronic configuration
YesYes
97
Invalid configuration - compressor map failure
YesYes
98
Invalid configuration - configuration not allowed for master/slave
YesYes
99
Invalid configuration - master/slave wrong addressing
YesYes
100
Emergency stop
YesYes
101
External alarm
NoYes
200
Inverter minor fault - compressor current limit
NoYes
201
Inverter minor fault - ID current limit
NoYes
202
Inverter minor fault - PFCM temperature sensor error
NoYes
203
Inverter minor fault - IPM temperature sensor error
NoYes
204
Inverter minor fault - input current limit
NoYes
205
Inverter minor fault - PFC over current
NoYes
206
Inverter minor fault - AC over voltage
NoYes
210
TD inconsistent value
NoYes
213
TR inconsistent value
NoYes
214
TS inconsistent value
NoYes
232
Flow switch alert
NoYes
240
Leak detection alert
NoYes
245
Lower fan running at wrong speed
NoYes
246
Upper fan running at wrong speed
NoYes
bH
PED PCB failure
Not statedYes
C7
Transducer module temperature too high protection
Not statedYes
E0
Water flow fault (after 3 times E8)
Not statedYes
E1
Phase loss or neutral wire and live wire are connected reversely (only for three phase unit)
Not statedYes
E2
Communication fault between controller and hydraulic module
Not statedYes
E3
Final outlet water temp. sensor (T1) fault
Not statedYes
E4
Water tank temp. sensor (T5) fault
Not statedYes
E5
The condenser outlet refrigerant temperature sensor (T3) error
Not statedYes
E6
The ambient temperature sensor (T4) error
Not statedYes
E7
Buffer tank up temp. sensor (Tbt1) fault
Not statedYes
E8
Water flow failure
Not statedYes
E9
Suction temperature sensor (Th) error
Not statedYes
EA
Discharge temperature sensor (Tp) error
Not statedYes
Eb
Solar temp. sensor (Tsolar) fault
Not statedYes
EC
Buffer tank low temp. sensor (Tbt2) fault
Not statedYes
Ed
Inlet water temp. sensor (Tw_in) malfunction
Not statedYes
EE
Hydraulic module EEprom failure
Not statedYes
F1
Low DC generatrix voltage protection
Not statedYes
H0
Communication fault between main board PCB B and main control board of hydraulic module
Not statedYes
H1
Communication error between inverter module PCB A and main control board PCB B
Not statedYes
H2
Refrigerant liquid temp. sensor (T2) fault
Not statedYes
H3
Refrigerant gas temp. sensor (T2B) fault
Not statedYes
H4
Three times P6 (L0/L1) protect
Not statedYes
H5
Room temp. sensor (Ta) fault
Not statedYes
H6
The DC fan failure
Not statedYes
H7
Voltage protection
Not statedYes
H8
Pressure sensor failure
Not statedYes
H9
Outlet water for zone 2 temp. sensor (Tw2) fault
Not statedYes
HA
Outlet water temp. sensor (Tw_out) fault
Not statedYes
Hb
Three times PP protection and Tw_out < 7 C
Not statedYes
Hd
Communication fault between hydraulic modules in parallel
Not statedYes
HE
Communication error between main board and thermostat transfer board
Not statedYes
HF
Inverter module board EEprom error [printed description reads 'Suction temperature sensor(Th) error' - apparent misprint]
Not statedYes
HH
H6 displayed 10 times in 2 hours
Not statedYes
HP
Low pressure protection in cooling (Pe<0.6 occurred 3 times in an hour)
Not statedYes
L0
Module protection
Not statedYes
L1
DC generatrix low voltage protection
Not statedYes
L2
DC generatrix high voltage protection
Not statedYes
L4
MCE malfunction
Not statedYes
L5
Zero speed protection
Not statedYes
L8
Speed difference >15 Hz protection between the front and the back clock
Not statedYes
L9
Speed difference >15 Hz protection between the real and the setting speed
Not statedYes
P0
Low pressure switch protection
Not statedYes
P1
High pressure switch protection
Not statedYes
P3
Compressor overcurrent protection
Not statedYes
P4
High discharge temperature protection
Not statedYes
P5
Inlet water temp. sensor (Tw_in) malfunction [as printed; corrective actions relate to water flow / temperature difference]
Not statedYes
P6
Module protection (shown with L0)
Not statedYes
Pb
Anti-freeze mode
Not statedYes
Pd
High temperature protection of refrigerant outlet temp of condenser
Not statedYes
PP
Tw_out - Tw_in unusual protection
Not statedYes