Octopus Energy (Cosy) · An established brand in the UK. 6 codes across 1 product family, each taken from the manufacturer’s manuals. Octopus Energy technical support ↗
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Type the code on your display or a word from its meaning. Each code opens its own page with what it means, whether it is safe and what you can check.
6 codes
| Code | Meaning | Stops? | Homeowner check? |
|---|---|---|---|
| HUB-FLASHING-RED | Cosy Heat Pump has a fault | Not stated | Yes |
| HUB-SOLID-RED | No primary Cosy Pod found in one of your heating zones (primary Cosy Pod disconnected) | Partly | Yes |
| HUB-SOLID-YELLOW | Lost Wi-Fi connection | No | Yes |
| POD-FLASHING-RED | Low battery | No | Yes |
| POD-OTHER-COLOUR | Any other colour - please get in touch | Not stated | Yes |
| POD-SOLID-RED | Cosy Pod lost connection to Cosy Hub | No | Yes |