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Heat pumps · Error codes · LG
CH13LG · LG, all models

CH13 on a LG heat pump: Problem in solar-thermal (solar pipe) temperature sensor – open or short

Short answer

On a LG heat pump, CH13 means: Problem in solar-thermal (solar pipe) temperature sensor – open or short. The heat pump keeps running with some functions stopped. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Problem in solar-thermal (solar pipe) temperature sensor – open or short.

Part involved: solar thermal sensor (optional kit).

When it shows: Solar pipe sensor open/short.

Likely causes:

  • Incorrect connection between sensor and PCB; PCB fault; sensor fault.

Is it safe?

Does the heat pump stop?Partly
SeverityWarning
Engineer needed?Yes

The heat pump keeps running with some functions stopped.

Resetting itself: yes – trouble clears when the condition is repaired; emergency operation must be restarted by the user after a power reset.

Manual reset: Not normally required; user restarts after power reset if emergency operation was running.

What you can check

  • Read the code on the controller (LG shows 'CH' + number; older wired controllers alternate 'CH' and the number) and note it together with the model number. Report it to your installer or an LG-authorised service centre – LG owner's manuals say an error code generated by self-diagnosis is a reason to call the service. For this 'trouble' class LG allows temporary emergency operation: if the controller shows a pop-up offering it you may accept (OK) as a stop-gap; running costs will be higher, so do not use it long term. Emergency operation does not restart by itself after a power cut – you must switch it back on at the controller.

What the engineer will check

  • Check the thermistor is fully inserted in its pocket/holder and the connector is seated on the correct PCB header; measure resistance unplugged (LG: pipe/water sensors 5 kΩ at 25 °C, room air sensor 10 kΩ at 25 °C, D-pipe sensor ~200 kΩ at 25 °C) and voltage plugged (~2.2–2.5 V DC at 25 °C) against LG resistance-temperature tables; replace sensor, then PCB if readings are correct.

Who to ask for: Heat pump engineer (controls, sensors, PCB).

Certification: None statutory beyond electrical competence (BS 7671).

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026