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Heat pumps · Error codes · Immergas
PUMP-E11Immergas · MAGIS M monobloc R32 (M4-M30 T) - sold in UK as Alpha Magis M

PUMP-E11 on an Immergas MAGIS M monobloc R32 - sold in UK as Alpha Magis M: Circulation pump LED code: Dry operation (warning)

Short answer

On an Immergas heat pump, PUMP-E11 means: Circulation pump LED code: Dry operation (warning). The heat pump keeps running with some functions stopped. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Circulation pump LED code: Dry operation (warning).

Part involved: primary circulation pump (18-30 kW models).

Likely causes:

  • Air in pump.

Is it safe?

Does the heat pump stop?Partly
SeverityWarning
Engineer needed?Yes

The heat pump keeps running with some functions stopped.

What you can check

  • Check the system pressure gauge reading.
  • Note the code on the control panel and contact the installer / Alpha-Immergas authorised service.

What the engineer will check

  • Check the water volume/pressure.

Who to ask for: heating engineer (hydronics).

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026