SolarpunkHomes
Sign inCall us · +44 7510 081687
Heat pumps
Heat pumps · Error codes · iDM Energiesysteme
281iDM Energiesysteme · TERRA SW (2013)

281 on an iDM Energiesysteme TERRA SW: DHW cylinder maximum temperature: DHW cylinder maximum temperature exceeded; resets automatically

Short answer

On an iDM Energiesysteme heat pump, 281 means: DHW cylinder maximum temperature: DHW cylinder maximum temperature exceeded; resets automatically. The heat pump keeps running with some functions stopped. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: DHW cylinder maximum temperature: DHW cylinder maximum temperature exceeded; resets automatically.

Part involved: DHW cylinder maximum temperature.

When it shows: DHW cylinder maximum temperature exceeded; resets automatically.

Is it safe?

Does the heat pump stop?Partly
SeverityFault — clears by itself when the condition goes
Engineer needed?Yes

The heat pump keeps running with some functions stopped.

What you can check

  • Note the fault number and text shown after tapping the fault symbol on the Navigator display. If the fault recurs several times, contact iDM customer service/your installer.

What the engineer will check

  • Diagnose per iDM service documentation for the unit (not obtained): check the monitored circuit/component named in the fault.

Who to ask for: heat pump engineer.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026