SolarpunkHomes
Sign inCall us · +44 7510 081687
Heat pumps
Heat pumps · Error codes · iDM Energiesysteme
102iDM Energiesysteme · TERRA SW (2013)

102 on an iDM Energiesysteme TERRA SW: Sensor fault: Heat pump flow sensor (B33) - short circuit

Short answer

On an iDM Energiesysteme heat pump, 102 means: Sensor fault: Heat pump flow sensor (B33) - short circuit. The manual does not say whether the heat pump stops. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Sensor fault: Heat pump flow sensor (B33) - short circuit.

Part involved: Heat pump flow sensor (B33).

Likely causes:

  • Short-circuited sensor or sensor cable.

Is it safe?

Does the heat pump stop?Not stated
SeverityFault — clears by itself when the condition goes
Engineer needed?Yes

The manual does not say whether the heat pump stops.

What you can check

  • Note the fault number shown after tapping the fault symbol. If it persists, contact iDM service/your installer.

What the engineer will check

  • Measure sensor and cable resistance; check terminal connection on Navigator board; replace sensor/cable.

Who to ask for: heat pump engineer.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026