SolarpunkHomes
Sign inCall us · +44 7510 081687
Heat pumps
Heat pumps · Error codes · Haier
39Haier

39 on a Haier heat pump: Low pressure too low (Ps) / compression ratio too high protection

Short answer

On a Haier heat pump, 39 means: Low pressure too low (Ps) / compression ratio too high protection. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause. The wording differs by model range — each is shown below.

Reviewed 23 September 2026 · 2 sources

What it means

On the Super Aqua Monobloc (R32, AU..FYCRA(HW))

The manual says: Low pressure too low (Ps) / compression ratio too high protection.

Part involved: compressor, pressure switch/sensor, expansion valve, refrigerant charge.

On the Super Aqua Split (R32, AW..SSCHA/SNCHA + HU..WAMNA)

The manual says: Low pressure too low (Ps) / compression ratio too high protection / compression ratio too low protection.

Part involved: compressor, pressure switch/sensor, expansion valve, refrigerant charge.

Is it safe?

Does the heat pump stop?Yes
Engineer needed?Yes

The heat pump stops until the fault clears or is reset.

Resetting itself: unknown.

What you can check

  • Note the code shown on the controller and the unit model numbers (on the rating plate label) before contacting your installer.
  • Check the heat pump's breaker/isolator at the consumer unit is on; do not open any casing.
  • Check the outdoor unit is not blocked by leaves, debris, snow or ice and that nothing is stored against the grilles.

What the engineer will check

  • Follow the manufacturer's troubleshooting flowchart for this code.
  • Check refrigerant pressures and charge (F-gas / flammable refrigerant competent person only).
  • Check expansion valve, pressure switches/sensors and discharge temperature.
  • Check outdoor coil airflow and blockages.

Who to ask for: Heat pump engineer.

Certification: Heat pump installer competence; F-gas / flammable-refrigerant (R290/R32) handling competence for any refrigerant-circuit work.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026