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Heat pumps · Error codes · Haier
111Haier

111 on a Haier heat pump: Compressor out of step

Short answer

On a Haier heat pump, 111 means: Compressor out of step. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 2 sources

What it means

The manual says: Compressor out of step.

Part involved: compressor, inverter/driver PCB, power supply.

Is it safe?

Does the heat pump stop?Yes
Engineer needed?Yes

The heat pump stops until the fault clears or is reset.

Resetting itself: unknown.

What you can check

  • Note the code shown on the controller and the unit model numbers (on the rating plate label) before contacting your installer.
  • Check the heat pump's breaker/isolator at the consumer unit is on; do not open any casing.
  • If the breaker or RCD trips repeatedly, leave the heat pump switched off and call an engineer; do not keep resetting it.

What the engineer will check

  • Follow the manufacturer's troubleshooting flowchart for this code.
  • Check supply voltage and phase balance.
  • Check compressor windings and inverter/driver PCB per flowchart.
  • Check heat-sink cooling and connections.

Who to ask for: Heat pump engineer.

Certification: Heat pump installer competence; F-gas / flammable-refrigerant (R290/R32) handling competence for any refrigerant-circuit work.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026