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Heat pumps · Error codes · Ferroli
PPFerroli

PP on a Ferroli heat pump: Tw_out - Tw_in unusual protection

Short answer

On a Ferroli heat pump, PP means: Tw_out - Tw_in unusual protection. The manual does not say whether the heat pump stops. An engineer is needed to fix the cause. The wording differs by model range — each is shown below.

Reviewed 23 September 2026 · 3 sources

What it means

On the OMNIA LIFE M monobloc R290

The manual says: Tw_out - Tw_in unusual protection.

On the OMNIA M 3.2 monobloc R32 (4-16 kW and 18T-30T)

The manual says: Tw_out - Tw_in unusual protection.

Likely causes:

  • Sensor resistance/location.
  • Loose connector.
  • Broken Tw_in/Tw_out sensor.
  • Four-way valve blocked/broken.

On the OMNIA S 3.2 split (wall-hung hydronic unit + OMNIA UE 3.2 outdoor)

The manual says: Tw_out/Tw_in difference not in line with operating mode (heat mode: Tw_out < Tw_in for > 15 min).

Part involved: Tw_out/Tw_in / 4-way valve.

Likely causes:

  • Probe resistance/position.
  • Connector disconnected.
  • Faulty probes.
  • Four-way valve blocked or broken.

Is it safe?

On the OMNIA LIFE M monobloc R290

Does the heat pump stop?Not stated
Engineer needed?Yes

The manual does not say whether the heat pump stops.

Manual reset: Manual 13.3: reset the unit by powering it off and on; if resetting is invalid contact the local dealer.

On the OMNIA M 3.2 monobloc R32 (4-16 kW and 18T-30T)

Does the heat pump stop?Not stated
Engineer needed?Yes

The manual does not say whether the heat pump stops.

Manual reset: Manual (13.4): reset the safety by turning the unit OFF and back ON; if unsuccessful contact your local dealer.

On the OMNIA S 3.2 split (wall-hung hydronic unit + OMNIA UE 3.2 outdoor)

Does the heat pump stop?Not stated
Engineer needed?Yes

The manual does not say whether the heat pump stops.

Manual reset: Manual (sect. 10.3): reset the safety device by turning the unit OFF and back ON; if unsuccessful contact the local dealer.

What you can check

  • Check the system pressure gauge: the manual says water pressure must be above 1 bar.
  • Note the code shown on the user interface and contact the installer/Ferroli service.
  • The manual says the safety can be reset by switching the unit OFF and back ON; if the code returns, do not keep resetting - call the installer.

What the engineer will check

On the OMNIA LIFE M monobloc R290

  • Diagnose per Ferroli/controller service information (Annex G gives description only; the wired controller shows the explanation).

Who to ask for: heat pump engineer (R290).

Certification: Electrical competence.

On the OMNIA M 3.2 monobloc R32 (4-16 kW and 18T-30T)

  • Sensor resistance/location.
  • Loose connector.
  • Broken Tw_in/Tw_out sensor.
  • Four-way valve blocked/broken.

Who to ask for: heat pump engineer.

Certification: Electrical competence for board/wiring work.

On the OMNIA S 3.2 split (wall-hung hydronic unit + OMNIA UE 3.2 outdoor)

  • Probe resistance/position.
  • Connector disconnected.
  • Faulty probes.
  • Four-way valve blocked or broken.

Who to ask for: heat pump engineer.

Certification: Electrical competence for board/wiring work.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026