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Heat pumps · Error codes · Ferroli
HPFerroli

HP on a Ferroli heat pump: Low pressure protection in cooling mode

Short answer

On a Ferroli heat pump, HP means: Low pressure protection in cooling mode. The manual does not say whether the heat pump stops. An engineer is needed to fix the cause. The wording differs by model range — each is shown below.

Reviewed 23 September 2026 · 3 sources

What it means

On the OMNIA LIFE M monobloc R290

The manual says: Low pressure protection in cooling mode.

On the OMNIA M 3.2 monobloc R32 (4-16 kW and 18T-30T)

The manual says: Low pressure protection in cooling (Pe < 0.6) occurred 3 times in an hour.

Likely causes:

  • See referenced code.

On the OMNIA S 3.2 split (wall-hung hydronic unit + OMNIA UE 3.2 outdoor)

The manual says: Low pressure protection in cooling (Pe < 0.6) occurred 3 times in one hour.

Part involved: low pressure.

Likely causes:

  • See P0.

Is it safe?

On the OMNIA LIFE M monobloc R290

Does the heat pump stop?Not stated
Engineer needed?Yes

The manual does not say whether the heat pump stops.

Manual reset: Manual 13.3: reset the unit by powering it off and on; if resetting is invalid contact the local dealer.

On the OMNIA M 3.2 monobloc R32 (4-16 kW and 18T-30T)

Switch the heat pump off at its isolator and call an engineer.

Does the heat pump stop?Not stated
Engineer needed?Yes

The manual does not say whether the heat pump stops.

Manual reset: Manual (13.4): reset the safety by turning the unit OFF and back ON; if unsuccessful contact your local dealer.

On the OMNIA S 3.2 split (wall-hung hydronic unit + OMNIA UE 3.2 outdoor)

Switch the heat pump off at its isolator and call an engineer.

Does the heat pump stop?Not stated
Engineer needed?Yes

The manual does not say whether the heat pump stops.

Manual reset: Manual (sect. 10.3): reset the safety device by turning the unit OFF and back ON; if unsuccessful contact the local dealer.

What you can check

  • Check the outdoor unit is not blocked by leaves, debris or snow and has clear airflow.
  • Note the code shown on the user interface and contact the installer/Ferroli service.
  • The manual says the safety can be reset by switching the unit OFF and back ON; if the code returns, do not keep resetting - call the installer.

What the engineer will check

On the OMNIA LIFE M monobloc R290

  • Diagnose per Ferroli/controller service information (Annex G gives description only; the wired controller shows the explanation).
  • R290 refrigerant-circuit work: flammable refrigerant, competent/certified engineer only.

Who to ask for: heat pump engineer (R290).

Certification: R290/flammable refrigerant competence for refrigerant work.

On the OMNIA M 3.2 monobloc R32 (4-16 kW and 18T-30T)

  • See referenced code.
  • Refrigerant-circuit diagnosis (F-gas).

Who to ask for: heat pump / refrigeration engineer.

Certification: F-gas certification for refrigerant circuit work.

On the OMNIA S 3.2 split (wall-hung hydronic unit + OMNIA UE 3.2 outdoor)

  • See P0.
  • Refrigerant-circuit diagnosis (F-gas).

Who to ask for: heat pump / refrigeration engineer.

Certification: F-gas certification for refrigerant circuit work.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026