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Heat pumps
Heat pumps · Error codes · ELCO
939ELCO · Aeropur CRX (006/008/012/015) monobloc air-to-water

939 on an ELCO Aeropur CRX monobloc air-to-water: HP (heat pump) error

Short answer

On an ELCO heat pump, 939 means: HP (heat pump) error. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: HP (heat pump) error.

Is it safe?

Does the heat pump stop?Yes
SeverityFault — needs a manual reset once the cause is fixed
Engineer needed?Yes

The heat pump stops until the fault clears or is reset.

What you can check

  • Check the unit air inlet/outlet is not blocked by debris or snow.
  • Note the error code shown and give it to your installer / service engineer.

What the engineer will check

  • Check refrigerant pressures/charge, expansion valves, sensors, airflow and water flow.

Who to ask for: refrigeration (F-gas).

Certification: F-gas certification.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026