AA-13 on a Daikin Altherma 4 H: Tank valve is broken or incorrect valve type is selected
Short answer
On a Daikin heat pump, AA-13 means: Tank valve is broken or incorrect valve type is selected. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.
Reviewed 23 September 2026 · 1 source
What it means
The manual says: Tank valve is broken or incorrect valve type is selected.
Part involved: water valves (diverter/mixing/tank/bypass).
When it shows: Tank valve is broken or incorrect valve type is selected.
Is it safe?
| Does the heat pump stop? | Yes |
|---|---|
| Severity | Fault — needs a manual reset once the cause is fixed |
| Engineer needed? | Yes |
The heat pump stops until the fault clears or is reset.
Resetting itself: no.
Manual reset: Manual.
What you can check
- Read the full error code and sub-code shown on the user interface (Malfunctioning screen; press the help button for Daikin's long description) and note it, with the date/time, for your installer.
- Check the heating-system water pressure reading on the gauge/display: Daikin operation manuals ask users to check it is above 1 bar. If it is below that, report it to your installer (do not open the unit).
- Do NOT bleed radiators while an error/malfunction symbol is displayed: Daikin operation manuals warn refrigerant may have leaked into the water circuit - ventilate and call your installer.
- If heating/hot water has stopped, the operation manual lets the user confirm on the Malfunctioning screen whether the backup/booster heater may take over as emergency heating (much higher running cost) until the installer attends.
What the engineer will check
- See Daikin service manual for this generation (not public).
Who to ask for: Heat pump installer / heating engineer.
Certification: None specific for water-side checks; MCS-certified installer recommended.
What you might notice
Sources
- Installer reference guide Daikin Altherma 4 H W EPSK/EPSKS + EPBX(U) (4P773390-1C) ↗ · 4P773390-1C · page 209 · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026