Heat pumps · Error codes · Baxi
L6EBaxi · HP60 / Baxi Assure HP55 High Temperature Monobloc ASHP (R290)
L6E on a Baxi HP60 / Baxi Assure HP55 High Temperature Monobloc ASHP: Compressor drive: phase loss protection
Short answer
On a Baxi heat pump, L6E means: Compressor drive: phase loss protection. The manual does not say whether the heat pump stops. An engineer is needed to fix the cause.
Reviewed 23 September 2026 · 1 source
What it means
The manual says: Compressor drive: phase loss protection.
Part involved: inverter module, compressor, PFC.
Is it safe?
| Does the heat pump stop? | Not stated |
|---|---|
| Engineer needed? | Yes |
The manual does not say whether the heat pump stops.
Resetting itself: unknown.
Manual reset: unknown.
What you can check
- Note the exact code shown on the controller and when it appeared.
- Check the outdoor unit is not blocked by leaves, debris, snow or covers and has clear airflow.
- Check the heat pump's consumer-unit breaker / isolator is on (do not open any panels).
- If the code persists or returns, contact a heat pump engineer.
What the engineer will check
- Diagnose per manufacturer service procedure (manual gives description only).
Who to ask for: heat pump engineer with electrical competence.
Certification: Qualified electrician / manufacturer-trained heat pump engineer; F-gas if refrigerant circuit is opened.
What you might notice
Sources
- Installation, user and service manual - Reversible monobloc air-to-water heat pump, outdoor unit HP60-4-1-PHMB to HP60-13-3-PHMB ↗ · 7888668 - v03 - 17072025 · page 59 · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026