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Heat pumps
Heat pumps · Error codes · Baxi
H06.27Baxi · HP60 / Baxi Assure HP55 High Temperature Monobloc ASHP (R290)

H06.27 on a Baxi HP60 / Baxi Assure HP55 High Temperature Monobloc ASHP: Frost protection The heat pump frost protection is activated

Short answer

On a Baxi heat pump, H06.27 means: Frost protection The heat pump frost protection is activated. The heat pump keeps running with some functions stopped.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Frost protection The heat pump frost protection is activated.

Part involved: protection function.

Is it safe?

Does the heat pump stop?Partly
SeverityFault — clears by itself when the condition goes
Engineer needed?No

The heat pump keeps running with some functions stopped.

Resetting itself: yes - system restarts automatically when the cause disappears (may run in degraded/back-up mode meanwhile).

Manual reset: not required once cause removed.

What you can check

  • No action normally needed - the manual says the unit returns to normal operation automatically.
  • Check the outdoor unit is not blocked by snow or ice.

What the engineer will check

  • Diagnose per manufacturer service procedure (manual gives description only).

Who to ask for: heat pump engineer (controls / sensors).

Certification: Manufacturer-trained heat pump engineer.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026