771 on an alpha innotec heat pump: High overheat: Superheat outside limit value for a lengthy period (manual text reads 'below')
Short answer
On an alpha innotec heat pump, 771 means: High overheat: Superheat outside limit value for a lengthy period (manual text reads 'below'). The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.
Reviewed 23 September 2026 · 1 source
What it means
The manual says: High overheat: Superheat outside limit value for a lengthy period (manual text reads 'below').
When it shows: Superheat outside limit value for a lengthy period (manual text reads 'below').
Likely causes:
- Temperature sensor.
- Pressure sensor.
- Refrigerant fill quantity.
- Expansion valve.
Is it safe?
| Does the heat pump stop? | Yes |
|---|---|
| Severity | Fault — needs a manual reset once the cause is fixed |
| Engineer needed? | Yes |
The heat pump stops until the fault clears or is reset.
Resetting itself: unknown.
Manual reset: manual acknowledgement required (rotary pushbutton 7 s) - display usually says "Please call installer".
What you can check
- Note the error number and text shown on the Luxtronik display.
- Acknowledge the message by pressing the rotary pushbutton for about 7 seconds (as the Luxtronik manual permits); if the same error reappears, contact your installer or ait customer service with the error number.
- Check the heat pump breakers/isolator at the consumer unit are on (do not open any casing).
What the engineer will check
- Check temperature sensor, pressure sensor, fill quantity and expansion valve.
Who to ask for: F-gas certified refrigeration / heat pump engineer (R290 flammable-refrigerant competence for propane units such as LWD).
Certification: F-gas certification (R407C/R410A units); flammable refrigerant training for R290 units.
What you might notice
Sources
- Operating manual Luxtronik heating and heat pump control Part 2 (UK) 83055400lUK - 2.1 ↗ · 83055400lUK 2.1 · page 54 · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026