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Heat pumps · Error codes · alpha innotec
715alpha innotec · alpha innotec, all models

715 on an alpha innotec heat pump: High-pressure switch-off. Reset autom.: High pressure in the refrigerant circuit has responded; automatic restart after some time

Short answer

On an alpha innotec heat pump, 715 means: High-pressure switch-off. Reset autom.: High pressure in the refrigerant circuit has responded; automatic restart after some time. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: High-pressure switch-off. Reset autom.: High pressure in the refrigerant circuit has responded; automatic restart after some time.

When it shows: High pressure in the refrigerant circuit has responded; automatic restart after some time.

Likely causes:

  • Insufficient heating water flow.
  • Overflow valves.
  • Temperature.
  • Condensation.

Is it safe?

Does the heat pump stop?Yes
SeverityFault — clears by itself when the condition goes
Engineer needed?Yes

The heat pump stops until the fault clears or is reset.

Resetting itself: yes.

Manual reset: automatic.

What you can check

  • Note the error number and text shown on the Luxtronik display.
  • The controller resets this automatically after the stated time - wait for the automatic restart before calling.
  • Acknowledge the message by pressing the rotary pushbutton for about 7 seconds (as the Luxtronik manual permits); if the same error reappears, contact your installer or ait customer service with the error number.
  • Check the heat pump breakers/isolator at the consumer unit are on (do not open any casing).
  • Check the heating system pressure gauge reading and report it to the installer.

What the engineer will check

  • Check heating water flow.
  • Check overflows.
  • Check temperature and condensation.

Who to ask for: F-gas certified refrigeration / heat pump engineer (R290 flammable-refrigerant competence for propane units such as LWD).

Certification: F-gas certification (R407C/R410A units); flammable refrigerant training for R290 units.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026