Heat pumps · Error codes · Warmflow
Software-AlarmWarmflow · Zeno G-Series ground source heat pump GS08/GS16/GS03
Software-Alarm on a Warmflow Zeno G-Series ground source heat pump GS08/GS16/GS03: Software Alarm
Short answer
On a Warmflow heat pump, Software-Alarm means: Software Alarm. The manual does not say whether the heat pump stops. An engineer is needed to fix the cause.
Reviewed 23 September 2026 · 1 source
What it means
The manual says: Software Alarm.
Part involved: controller/PCB communication.
Likely causes:
- The software of the refrigeration circuit controller has developed a problem.
Is it safe?
| Does the heat pump stop? | Not stated |
|---|---|
| Engineer needed? | Yes |
The manual does not say whether the heat pump stops.
What you can check
- Note the exact code shown on the controller (a photo helps) and report it to your installer or the manufacturer's service line.
- Check the heat pump's supply breaker/isolator at the consumer unit is on (do not open any casing).
- Check the controller display is lit and showing the code.
What the engineer will check
- Please consult Warmflow.
Who to ask for: heat pump controls / electrical.
Certification: Electrical competence (Part P / qualified electrician) for work inside control panels.
What you might notice
Sources
- Warmflow High Efficiency Variable Speed Ground Source Heat Pumps G-Series GS08 / GS16 - User, Installation & Service Instructions (v6) ↗ · v6 · page 59 · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026