Heat pumps · Error codes · Warmflow
F031Warmflow
F031 on a Warmflow heat pump: DC Fan Motor 1 Error
Short answer
On a Warmflow heat pump, F031 means: DC Fan Motor 1 Error. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.
Reviewed 23 September 2026 · 2 sources
What it means
The manual says: DC Fan Motor 1 Error.
Part involved: DC fan motor / fan driver board.
Likely causes:
- There is no connection between the fan module and motor.
- The fan motor is in locked rotor state.
Is it safe?
| Does the heat pump stop? | Yes |
|---|---|
| Engineer needed? | Yes |
The heat pump stops until the fault clears or is reset.
What you can check
- Note the exact code shown on the controller (a photo helps) and report it to your installer or the manufacturer's service line.
- Check the heat pump's supply breaker/isolator at the consumer unit is on (do not open any casing).
- Check the outdoor unit grille/coil is not blocked by leaves, debris or snow (do not open the casing).
What the engineer will check
- Check the connection between the fan module and motor.
- Replace the fan motor.
Who to ask for: heat pump electrical.
Certification: Electrical competence for work inside the outdoor unit.
What you might notice
What owners and engineers report
1 owner and engineer report mentions this.
- No heating on the Zeno A-Series air source heat pump (R32) AS01-R32/AS02-R32/AS03-R32: 1 report
Sources
- Warmflow High Efficiency Variable Speed Air Source Heat Pumps A-Series AS01-R32 / AS02-R32 / AS03-R32 - User, Installation & Service Instructions (9007723 Issue C) ↗ · 9007723 Issue C · page 59 · Reviewed 23 September 2026
- Warmflow High Efficiency Variable Speed Air Source Heat Pumps A-Series AS01 / AS02 / AS03 (R410A Zeno) - User, Installation & Service Instructions (Issue 7) ↗ · Issue 7 · page 49 · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026