VRC700-FAULT-HEAT-PUMP-N on a Vaillant aroTHERM plus: Fault: Heat pump %
Short answer
On a Vaillant heat pump, VRC700-FAULT-HEAT-PUMP-N means: Fault: Heat pump %. The heat pump keeps running with some functions stopped. An engineer is needed to fix the cause.
Reviewed 23 September 2026 · 1 source
What it means
The manual says: Fault: Heat pump %.
Part involved: VRC 700 system control / VR 70 / VR 71 modules.
Likely causes:
- Fault in the heat pump.
Is it safe?
| Does the heat pump stop? | Partly |
|---|---|
| Severity | Warning |
| Engineer needed? | Yes |
The heat pump keeps running with some functions stopped.
Resetting itself: yes - clears when the connection/configuration is corrected.
Manual reset: not required.
What you can check
- Note the full code and text shown on the display (and the date/time it appeared). If the control display stays dark or will not respond, switch the heat generator's mains switch off and on again (VRC 700 instructions); otherwise contact your installer.
What the engineer will check
- See the instructions for the heat pump displayed (read its F-code).
Who to ask for: Heat pump/controls installer familiar with Vaillant eBUS controls.
Certification: MCS installer certification; Vaillant product training recommended.
What you might notice
What owners and engineers report
25 owner and engineer reports mention this.
- Controller / thermostat problem on the aroTHERM plus (VWL ../6 A): 12 reports
- No heating on the aroTHERM plus (VWL ../6 A): 8 reports
- No hot water on the aroTHERM plus (VWL ../6 A): 5 reports
Sources
- VRC 700 installation instructions ↗ · 0020262579_01 · page VRC 700 installation instructions 0020262579_01 p.34 · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026