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Heat pumps
Heat pumps · Error codes · Vaillant
M.33Vaillant · flexoTHERM exclusive (VWF ../4)

M.33 on a Vaillant flexoTHERM exclusive: Fan unit: Cleaning required

Short answer

On a Vaillant heat pump, M.33 means: Fan unit: Cleaning required. The heat pump keeps running. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Fan unit: Cleaning required.

Part involved: Fan unit: Cleaning required.

Likely causes:

  • Air inlet or air outlet of the air-tobrine heat exchanger contaminated; Heat transfer from the air to the brine heat transfer medium is too low; Brine pipes inverted; Air in the environment circuit; Defective de-icer; Fan noise reduction mode activated; The fan unit is de-iced more frequently than is required. The efficiency of the heat pump is reduced. Loosen and clean any dirt from the fan unit (air-to-brine heat exchanger).

Is it safe?

Does the heat pump stop?No
SeverityWarning
Engineer needed?Yes

The heat pump keeps running.

Resetting itself: clears when condition resolved.

Manual reset: engineer resets maintenance message.

What you can check

  • Note the full code and text shown on the display (and the date/time it appeared). Check the outdoor unit's air inlet and outlet are not blocked by leaves, debris, snow or ice build-up and clear any loose debris from around it (do not open the casing, poke the fins or use tools). Do not keep resetting the unit; report the code to your installer (the operating instructions for this product were not checked for a homeowner reset procedure).

What the engineer will check

  • Check that the connections are correctly assigned to the brine lines; Purge the environment circuit; Check de-icer (sensor/actuator test?); Reduce noise reduction mode; Completely deactivate fan noise reduction mode.

Who to ask for: Vaillant-trained heat pump installer/engineer (MCS-certified installer).

Certification: MCS installer certification; Vaillant product training recommended.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026