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Heat pumps · Error codes · Vaillant
F.817Vaillant · aroTHERM plus (VWL ../6 A)

F.817 on a Vaillant aroTHERM plus: Freq. converter fault: Compressor

Short answer

On a Vaillant heat pump, F.817 means: Freq. converter fault: Compressor. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Freq. converter fault: Compressor.

Part involved: Freq. converter fault: Compressor.

Likely causes:

  • Defect in the compressor (e.g. short circuit); Defect in the frequency converter; Connection cable to the compressor is defective or loose.

Is it safe?

Does the heat pump stop?Yes
SeverityFault — needs a manual reset once the cause is fixed
Engineer needed?Yes

The heat pump stops until the fault clears or is reset.

Resetting itself: no - the fault remains displayed until the cause is eliminated.

Manual reset: yes - after the cause is eliminated, press the reset button (indoor unit) or reset via the system control; if it recurs after several resets contact customer service.

What you can check

  • Note the full code and text shown on the display (and the date/time it appeared). Check the heat pump supply breaker/isolator (and back-up heater breaker, if separate) at the consumer unit is on; if a breaker has tripped more than once, leave it off and call an engineer - do not open any casing. The operating instructions allow the reset button on the indoor unit (or a reset via the system control) to be pressed once; if the code returns, do not keep resetting - contact your installer or Vaillant.

What the engineer will check

  • Measure the winding resistance in the compressor; Measure the frequency converter output between the three phases, (it must be > 1 kΩ); Check the wiring harness and plug connections.

Who to ask for: Heat pump engineer with electrical competence (qualified electrician for supply/phase faults).

Certification: Competent electrician (BS 7671 / Part P) for supply-side work.

What you might notice

What owners and engineers report

15 owner and engineer reports mention this.

  • No heating on the aroTHERM plus (VWL ../6 A): 8 reports
  • No hot water on the aroTHERM plus (VWL ../6 A): 5 reports
  • Heat pump will not start on the aroTHERM plus (VWL ../6 A): 2 reports

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026