F.752 on a Vaillant heat pump: Fault: Frequency converter
Short answer
On a Vaillant heat pump, F.752 means: Fault: Frequency converter. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.
Reviewed 23 September 2026 · 2 sources
What it means
On the aroTHERM plus (VWL ../6 A)
The manual says: Fault: Frequency converter.
Part involved: Frequency converter.
When it shows: Internal electronics fault on inverter PCB or mains voltage outside 70-282 V; follows S.575 occurring three times.
Likely causes:
- Internal electronics fault on the inverter PCB; Mains voltage outside of 70 V–282 V.
On the aroTHERM
The manual says: Fault: Frequency converter.
Part involved: Frequency converter.
Likely causes:
- 'Max. duration power supply cut-off' poorly set; inverter box damaged; inverter box cooler blocked; faulty power supply.
Is it safe?
| Does the heat pump stop? | Yes |
|---|---|
| Severity | Fault — needs a manual reset once the cause is fixed |
| Engineer needed? | Yes |
The heat pump stops until the fault clears or is reset.
Resetting itself: no - the fault remains displayed until the cause is eliminated.
Manual reset: yes - after the cause is eliminated, press the reset button (indoor unit) or reset via the system control; if it recurs after several resets contact customer service.
What you can check
On the aroTHERM plus (VWL ../6 A)
- Note the full code and text shown on the display (and the date/time it appeared). Check the heat pump supply breaker/isolator (and back-up heater breaker, if separate) at the consumer unit is on; if a breaker has tripped more than once, leave it off and call an engineer - do not open any casing. The operating instructions allow the reset button on the indoor unit (or a reset via the system control) to be pressed once; if the code returns, do not keep resetting - contact your installer or Vaillant.
On the aroTHERM
- Note the full code and text shown on the display (and the date/time it appeared). Check the heat pump supply breaker/isolator (and back-up heater breaker, if separate) at the consumer unit is on; if a breaker has tripped more than once, leave it off and call an engineer - do not open any casing. Do not keep resetting the unit; report the code to your installer (the operating instructions for this product were not checked for a homeowner reset procedure).
What the engineer will check
On the aroTHERM plus (VWL ../6 A)
- Check the integrity of the power supply cables and compressor connection cables The plugs must audibly click into place; Check the cable; Check the mains voltage The mains voltage must be between 195 V and 253 V; Check the phases; Replace the frequency converter, if required.
Who to ask for: Heat pump engineer with electrical competence (qualified electrician for supply/phase faults).
Certification: Competent electrician (BS 7671 / Part P) for supply-side work.
On the aroTHERM
- Diagnose per cause list in the aroTHERM installer fault table; inform Vaillant technical support (0330 100 3540) for refrigerant-circuit faults.
Who to ask for: Heat pump engineer with electrical competence (qualified electrician for supply/phase faults).
Certification: Competent electrician (BS 7671 / Part P) for supply-side work.
What you might notice
What owners and engineers report
17 owner and engineer reports mention this.
- No heating on the aroTHERM plus (VWL ../6 A): 8 reports
- No hot water on the aroTHERM plus (VWL ../6 A): 5 reports
- Heat pump will not start on the aroTHERM plus (VWL ../6 A): 2 reports
- No heating on the aroTHERM: 2 reports
Sources
- Heat pump control interface module (VWZ AI) operating and installation instructions ↗ · 0020291573_01 · page VWZ AI appliance interface 0020291573_01 p.36; uniTOWER VIH QW 190/6 E 0020291525_05 p.62; aroTHERM split hydraulic station VWL ../5 IS 0020257319_05 p.59 · Reviewed 23 September 2026
- Installation instructions aroTHERM VWL 55/3 A 230 V, VWL 85/3 A 230 V (GB) ↗ · 0020217827_03 · page VWL ../3 A 0020217827_03 p.34; VWL ../2 A 0020147164_09 p.36 · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026