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Heat pumps
Heat pumps · Error codes

TCL heat pump error codes

TCL · A niche brand in the UK. 65 codes across 1 product family, each taken from the manufacturer’s manuals.

Find a TCL engineer →65 codes · reviewed 24 September 2026

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Type the code on your display or a word from its meaning. Each code opens its own page with what it means, whether it is safe and what you can check.

65 codes

CodeMeaningStops?Homeowner check?
C1
Multiple master control failure (more than one master wired controller)
Not statedYes
C7
WiFi communication failure
Not statedYes
D1
Abnormal outlet water temperature after auxiliary heating
Not statedYes
D2
Abnormal temperature of plate heat exchange inlet water
Not statedYes
D3
Abnormal temperature of plate heat exchange outlet water
Not statedYes
D4
Plate heat exchanger refrigerant gas pipe (temperature) is abnormal
Not statedYes
D5
Plate heat exchanger refrigerant liquid pipe (temperature) is abnormal
Not statedYes
D6
Abnormal final outlet water temperature of the system
Not statedYes
D7
Zone 1 inlet water temperature abnormal
Not statedYes
D8
Zone 2 inlet water temperature abnormal
Not statedYes
D9
Zone 3 inlet water temperature abnormal
Not statedYes
DA
Zone 1 room temperature abnormal
Not statedYes
DB
Zone 2 room temperature abnormal
Not statedYes
DC
Zone 3 room temperature abnormal
Not statedYes
dF
The inlet water temperature of the balance tank is abnormal
Not statedYes
dH
The outlet water temperature of the balance tank is abnormal
Not statedYes
dj
Solar temperature Tsolar sensor fault
Not statedYes
dn
Hot water tank temperature Thwt sensor fault
Not statedYes
E0
Communication failure between indoor and outdoor unit
Not statedYes
E3
Coil temperature sensor fault
Not statedYes
E4
System maintenance data abnormal
Not statedYes
E5
DIP (switch) abnormal
Not statedYes
E7
Outdoor temperature sensor failure
Not statedYes
E8
Exhaust temperature sensor failure
Not statedYes
EA
Outdoor current sensor failure
Not statedYes
Eb
Communication failure between indoor unit and wire controller
Not statedYes
EC
Communication failure between drive board and main PCB
Not statedYes
Ed
Indoor unit EE (EEPROM) error
Not statedYes
EE
Outdoor EEPROM failure
Not statedYes
EF
Outdoor DC fan failure
Not statedYes
EH
Malfunction of outdoor air intake sensor
Not statedYes
Ej
Communication failure between indoor unit and thermostat
Not statedYes
En
Module communication error
Not statedYes
F2
Outdoor exhaust temperature sensor failure protection
Not statedYes
F3
Outdoor coil temperature sensor failure protection
Not statedYes
F5
PFC protection
Not statedYes
F6
Compressor loss/reverse phase protection
Not statedYes
F7
Module temperature protection
Not statedYes
F8
4-way valve reversing failure (heating mode)
Not statedYes
FA
Compressor phase current detection failure
Not statedYes
Fy
Lack of refrigerant
Not statedYes
H1
High pressure switch protection
Not statedYes
H2
Low pressure switch protection
Not statedYes
H3
High pressure sensor failure
Not statedYes
L1
Water temperature difference between plate heat exchanger inlet and outlet too large
Not statedYes
L2
Water temperature difference between plate heat exchanger inlet and outlet abnormal
Not statedYes
L3
Plate heat exchanger outlet water temperature too low
Not statedYes
L4
Plate heat exchanger outlet water temperature too high
Not statedYes
L5
Plate heat exchanger inlet water temperature too low
Not statedYes
L6
Plate heat exchanger inlet water temperature too high
Not statedYes
L7
Water side antifreeze
Not statedYes
L8
Insufficient water flow fault
Not statedYes
Lb
Auxiliary electric heating feedback failure
Not statedYes
LC
Water tank electric heating feedback failure
Not statedYes
Ld
Emergency frequent defrosting
Not statedYes
LE
External water pump failure
Not statedYes
LP
Main water pump fault
Not statedYes
P0
IPM module protection / compressor overcurrent / inverter module protection
Not statedYes
P1
DC bus over/undervoltage, AC input undervoltage
Not statedYes
P2
AC input overcurrent
Not statedYes
P4
Exhaust temperature too high protection
Not statedYes
P5
Refrigeration anti-overcooling failure
Not statedYes
P6
Refrigeration overheating prevention failure
Not statedYes
P7
Heating protection against overheating
Not statedYes
P8
Outdoor ambient temperature too high/too low protection
Not statedYes