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Heat pumps · Error codes · Ochsner
Er201Ochsner · OTE 3 / OTE 4 controller fault platform (error-code grouping)

Er201 on an Ochsner OTE 3 / OTE 4 controller fault platform: Insufficient condensation - check the refrigerant circuit (OCHSNER) (older OTE3 SW5x wording)

Short answer

On an Ochsner heat pump, Er201 means: Insufficient condensation - check the refrigerant circuit (OCHSNER) (older OTE3 SW5x wording). The heat pump keeps running with some functions stopped. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Insufficient condensation - check the refrigerant circuit (OCHSNER) (older OTE3 SW5x wording).

Part involved: Insufficient condensation - check the refrigerant circuit (OCHSNER) (older OTE3 SW5x wording).

Is it safe?

Does the heat pump stop?Partly
SeverityFault — needs a manual reset once the cause is fixed
Engineer needed?Yes

The heat pump keeps running with some functions stopped.

What you can check

  • Note the Er number and text and contact your OCHSNER system partner.

What the engineer will check

  • Check refrigerant circuit.

Who to ask for: OCHSNER service partner.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026