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Heat pumps · Error codes · NIBE
214NIBE · NIBE, all models

214 on a NIBE heat pump: Inverter error type II (temporary): Temporary inverter fault type II

Short answer

On a NIBE heat pump, 214 means: Inverter error type II (temporary): Temporary inverter fault type II. The heat pump keeps running with some functions stopped.

Reviewed 23 September 2026 · 1 source

What it means

The manuals for this range word it in different ways:

  • Inverter error type II (temporary): Temporary inverter fault type II.
  • High HTF in: Brine has reached set maximum temperature.

Part involved: inverter and compressor drive; brine pump, brine sensors, level monitor.

When it shows: Temporary inverter fault type II Brine has reached set maximum temperature.

Is it safe?

Does the heat pump stop?Partly
SeverityFault — clears by itself when the condition goes

The heat pump keeps running with some functions stopped.

Resetting itself: yes - Compressor blocked; after 1 h or 3 times in 2 h becomes alarm 204.

Manual reset: Reset from the controller alarm menu ('reset alarm' / 'Reset alarm and try again'); alarm recurs if the cause remains.

What you can check

  • Read the alarm text and the 'info/action' help on the controller display (VVM/SMO or S-series smartguide). NIBE's manuals let the homeowner select 'reset alarm' ('Reset alarm and try again' on S-series); if the lamp returns to normal the alarm has cleared. If it comes back, do not keep resetting: select 'aid mode' ('Auxiliary operation' on S-series) if offered, so any electric additional heat keeps heat/hot water going, and contact your installer. Check the heat pump and indoor unit breakers/RCD at the consumer unit are on; if one trips again, leave it off and call an engineer.
  • Read the alarm text and the 'info/action' help on the controller display (VVM/SMO or S-series smartguide). NIBE's manuals let the homeowner select 'reset alarm' ('Reset alarm and try again' on S-series); if the lamp returns to normal the alarm has cleared. If it comes back, do not keep resetting: select 'aid mode' ('Auxiliary operation' on S-series) if offered, so any electric additional heat keeps heat/hot water going, and contact your installer.

What the engineer will check

  • Check main and group fuses and cable connections, supply voltage under load, inverter terminal blocks, inverter mounting/cooling paste, compressor wiring and compressor.
  • Check brine circuit: bleeding, brine pump, brine freezing point/concentration, brine sensors and level monitor/pressure switch; look for brine leaks.

Who to ask for: NIBE-trained heat pump engineer and/or qualified electrician; NIBE-trained heat pump installer (NIBE PRO / VIP).

Certification: Electrical work to BS 7671 by a competent electrician (notifiable work under Part P in England & Wales); None specific beyond competent heat pump installer; electrical work to BS 7671.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026