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Heat pumps · Error codes · Lämpöässä
soft-starterLämpöässä · Vsi / Vmi (ÄssäControl) GSHP with 430 l tank

soft-starter on a Lämpöässä Vsi / Vmi GSHP with 430 l tank: Soft starter AK1/AK4 fault signal

Short answer

On a Lämpöässä heat pump, soft-starter means: Soft starter AK1/AK4 fault signal. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Soft starter AK1/AK4 fault signal.

Likely causes:

  • Soft starter AK1/AK4 fault signal.

Is it safe?

Does the heat pump stop?Yes
Engineer needed?Yes

The heat pump stops until the fault clears or is reset.

What you can check

  • Note the code and any text shown on the display/controller.
  • Check the heat pump isolator and consumer-unit breaker are on.
  • Check the building main fuse / heat pump supply fuse (manual p.21).

What the engineer will check

  • Check soft starter (alarms can be enabled in maintenance menu 5.4.11).

Who to ask for: heat pump engineer.

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026