Heat pumps · Error codes · Kronoterm
2330-b5Kronoterm · KSM system controller / KT-2A / Cloud.Kronoterm alarm list (ADAPT, VERSI, ETERA, WPLV, ADAPT MAX)
2330-b5 on a Kronoterm KSM system controller / KT-2A / Cloud.Kronoterm alarm list: Refrigerant loss
Short answer
On a Kronoterm heat pump, 2330-b5 means: Refrigerant loss. The heat pump keeps running. An engineer is needed to fix the cause.
Reviewed 23 September 2026 · 1 source
What it means
The manual says: Refrigerant loss.
Part involved: refrigerant circuit.
Likely causes:
- Refrigerant loss.
Is it safe?
| Does the heat pump stop? | No |
|---|---|
| Severity | Warning |
| Engineer needed? | Yes |
The heat pump keeps running.
Resetting itself: Manual note: auto-reset attempted; if still active 10 min after auto-reset contact installer.
What you can check
- Note the full code (4-digit number + bit, e.g. 2330-b5) from the KT-2A diagnostic menu or Cloud.Kronoterm alarm list.
- Reset/confirm the alarm once from the KT-2A or Cloud.Kronoterm ("Confirm") as the manual allows; if still active 10 min after the reset, contact the installer who commissioned the system.
What the engineer will check
- Leak test and repair refrigerant circuit (R452B/R290) - F-gas certified engineer.
Who to ask for: heat pump engineer (Kronoterm-trained) / F-gas.
Certification: F-gas certification for refrigerant work.
What you might notice
Sources
- KRONOTERM KT-2A Controller operating instructions (technician, user) - ADAPT, VERSI, ETERA, WPLV and ADAPT MAX systems, 17-19-45-6702-08 ↗ · 17-19-45-6702-08 · page 37 · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026