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Heat pumps · Error codes · Kronoterm
2115-b8Kronoterm · KSM system controller / KT-2A / Cloud.Kronoterm alarm list (ADAPT, VERSI, ETERA, WPLV, ADAPT MAX)

2115-b8 on a Kronoterm KSM system controller / KT-2A / Cloud.Kronoterm alarm list: Max. number of defrosting

Short answer

On a Kronoterm heat pump, 2115-b8 means: Max. number of defrosting. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Max. number of defrosting.

Part involved: defrost / evaporator.

Likely causes:

  • Max. number of defrosting.

Is it safe?

Does the heat pump stop?Yes
SeverityFault — needs a manual reset once the cause is fixed
Engineer needed?Yes

The heat pump stops until the fault clears or is reset.

Resetting itself: Manual note: auto-reset attempted; if still active 10 min after auto-reset contact installer.

Manual reset: User may clear via KT-2A / Cloud.Kronoterm "Confirm"; conditions re-checked.

What you can check

  • Note the full code (4-digit number + bit, e.g. 2115-b8) from the KT-2A diagnostic menu or Cloud.Kronoterm alarm list.
  • Reset/confirm the alarm once from the KT-2A or Cloud.Kronoterm ("Confirm") as the manual allows; if still active 10 min after the reset, contact the installer who commissioned the system.
  • Check the outdoor unit (or air ducts for VERSI-I) is not blocked by snow, leaves or debris.

What the engineer will check

  • Diagnose via KSM service menu / Cloud.Kronoterm technician access.
  • Refrigerant circuit checks (pressures, charge, leak test, EEV) - F-gas certified engineer.

Who to ask for: heat pump engineer (Kronoterm-trained) / F-gas.

Certification: F-gas certification for refrigerant work.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026