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Heat pumps
Heat pumps · Error codes · Hitachi
F12Hitachi · Yutaki M (RHUE, 1st generation)

F12 on a Hitachi Yutaki M: Heat pump fault

Short answer

On a Hitachi heat pump, F12 means: Heat pump fault. The heat pump keeps running with some functions stopped. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Heat pump fault.

Part involved: ATW-CPA-02 advanced system controller.

Is it safe?

Does the heat pump stop?Partly
SeverityFault — clears by itself when the condition goes
Engineer needed?Yes

The heat pump keeps running with some functions stopped.

Resetting itself: yes - when condition clears.

What you can check

  • Read and note the alarm code and any retry code (e.g. P70) shown on the unit controller.
  • Check the heat pump supply breaker/isolator at the consumer unit is ON.
  • Restart once via the unit controller (or switch off/on at the isolator) - the manual states the unit must be stopped to release most alarms; if the code returns, call an engineer.
  • Check the system pressure gauge on the indoor unit (Yutaki S / S Combi have a factory manometer; Yutaki M uses a field-fitted gauge) - Hitachi gives about 1.5-2.0 bar as normal and it must stay above 1 bar and below 3 bar.
  • Check the filling loop is closed.

What the engineer will check

  • Check system sensors, valve operation and heat pump alarm on 7-segment display.

Who to ask for: Heating engineer / MCS heat pump installer.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026