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Heat pumps · Error codes · Hitachi
EEHitachi

EE on a Hitachi heat pump: Compressor protection - alarms 02, 07, 08, 45 or 47 occurred three times within 6 hours

Short answer

On a Hitachi heat pump, EE means: Compressor protection - alarms 02, 07, 08, 45 or 47 occurred three times within 6 hours. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Compressor protection - alarms 02, 07, 08, 45 or 47 occurred three times within 6 hours.

Part involved: compressor protection.

When it shows: Alarms 02, 07, 08, 45 or 47 occur three times within 6 hours.

Likely causes:

  • Repeated high pressure, superheat, discharge temperature or pressure protection trips (underlying refrigerant-circuit fault).

Is it safe?

Switch the heat pump off at its isolator and call an engineer.

Does the heat pump stop?Yes
SeveritySafety lockout
Engineer needed?Yes

The heat pump stops until the fault clears or is reset.

Resetting itself: no.

Manual reset: Stop the unit (via unit controller / power off-on) after the cause is fixed.

What you can check

  • Read and note the alarm code and any retry code (e.g. P70) shown on the unit controller.
  • Check the heat pump supply breaker/isolator at the consumer unit is ON.
  • Restart once via the unit controller (or switch off/on at the isolator) - the manual states the unit must be stopped to release most alarms; if the code returns, call an engineer.

What the engineer will check

  • Follow SMGB0146 section 6.7 troubleshooting flowchart for alarm EE.
  • Review alarm history for the underlying 02/07/08/45/47 alarms and resolve that cause.
  • Check compressor windings/insulation and refrigerant circuit.

Who to ask for: F-gas certified refrigeration / heat pump engineer.

Certification: F-gas certificate (Category I); A2L training for R32 units.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026