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Heat pumps · Error codes · Hitachi
63Hitachi

63 on a Hitachi heat pump: Transmission error between central controller and indoor unit

Short answer

On a Hitachi heat pump, 63 means: Transmission error between central controller and indoor unit. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Transmission error between central controller and indoor unit.

Part involved: central controller link.

Likely causes:

  • Indoor fuse meltdown; indoor/central connection wiring break or error.

Is it safe?

Does the heat pump stop?Yes
SeverityFault — needs a manual reset once the cause is fixed
Engineer needed?Yes

The heat pump stops until the fault clears or is reset.

No need to switch off — call an engineer if it comes back.

Resetting itself: no.

Manual reset: After cause fixed.

What you can check

  • Read and note the alarm code and any retry code (e.g. P70) shown on the unit controller.
  • Check the heat pump supply breaker/isolator at the consumer unit is ON.
  • Restart once via the unit controller (or switch off/on at the isolator) - the manual states the unit must be stopped to release most alarms; if the code returns, call an engineer.

What the engineer will check

  • Follow SMGB0146 section 6.7 troubleshooting flowchart for alarm 63.
  • Check H-Link / transmission wiring polarity, continuity and terminal tightness.
  • Check PCB fuses and DIP-switch/address settings.
  • Check power to the other unit (outdoor/indoor/controller).

Who to ask for: Heat pump installer / service engineer (controls wiring).

Certification: None specific.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026