Heat pumps · Error codes · Hitachi
35Hitachi
35 on a Hitachi heat pump: Incorrect indoor unit number setting
Short answer
On a Hitachi heat pump, 35 means: Incorrect indoor unit number setting. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.
Reviewed 23 September 2026 · 1 source
What it means
The manual says: Incorrect indoor unit number setting.
Part involved: indoor unit number setting.
Likely causes:
- Duplication of indoor unit number; number of indoor units over specification.
Is it safe?
| Does the heat pump stop? | Yes |
|---|---|
| Severity | Fault — needs a manual reset once the cause is fixed |
| Engineer needed? | Yes |
The heat pump stops until the fault clears or is reset.
No need to switch off — call an engineer if it comes back.
Resetting itself: no.
Manual reset: Stop the unit (via unit controller / power off-on) after the cause is fixed.
What you can check
- Read and note the alarm code and any retry code (e.g. P70) shown on the unit controller.
- Check the heat pump supply breaker/isolator at the consumer unit is ON.
- Restart once via the unit controller (or switch off/on at the isolator) - the manual states the unit must be stopped to release most alarms; if the code returns, call an engineer.
What the engineer will check
- Follow SMGB0146 section 6.7 troubleshooting flowchart for alarm 35.
- Check DIP switch capacity/model settings on indoor and outdoor PCBs.
- Check unit controller installer configuration.
Who to ask for: Commissioning engineer / MCS heat pump installer.
Certification: None specific.
What you might notice
Sources
- Service Manual - YUTAKI R32 / R410A series (Split, Monobloc and Hydrosplit systems) ↗ · SMGB0146 rev.0 - 12/2022 · page table printed p.654 (viewer p.680); troubleshooting flowchart printed p.700 (viewer p.726) · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026