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Heat pumps · Error codes

Hisa Engineering Ltd heat pump error codes

Hisa Engineering Ltd · A niche brand in the UK. 98 codes across 1 product family, each taken from the manufacturer’s manuals.

Find a Hisa Engineering Ltd engineer →98 codes · reviewed 24 September 2026

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Type the code on your display or a word from its meaning. Each code opens its own page with what it means, whether it is safe and what you can check.

98 codes

CodeMeaningStops?Homeowner check?
E01
Wrong-Phase Protection
Not statedYes
E02
Power Supply Lack of Phase
Not statedYes
E03
Outside Water Flow Switch Fault
Not statedYes
E04
Abnormal Communication Between the Main Control Board and Remote Module
Not statedYes
E05
High-Pressure Switch One Fault
Not statedYes
E06
Low-Pressure Switch One Fault
Not statedYes
E07
High-Pressure Switch Two Fault
Not statedYes
E08
Low-Pressure Switch Two Fault
Not statedYes
E09
Wire controller communication failure
Not statedYes
E10
Indoor Side Water Flow Failure
Not statedYes
E11
Limited Time Protection
Not statedYes
E12
Exhaust Gas Temperature One Too High Fault
Not statedYes
E13
Exhaust Gas Temperature Two Too High Fault
Not statedYes
E14
Hot Water Tank Temperature Failure
Not statedYes
E15
Water Inlet Temperature Sensor Failure
Not statedYes
E16
Coil Sensor One Failure
Not statedYes
E17
Coil Sensor Two Failure
Not statedYes
E18
Exhaust Gas Sensor One Fault
Not statedYes
E19
Exhaust Gas Sensor Two Fault
Not statedYes
E20
Indoor Temperature Sensor Failure
Not statedYes
E21
Environmental Sensor Failure
Not statedYes
E22
User Return Water Sensor Failure
Not statedYes
E23
Cooling Sub cooling Protection
Not statedYes
E24
Board Change Out Temperature Fault
Not statedYes
E25
Water Level Switch Malfunction
Not statedYes
E26
Anti-Freeze Sensor Malfunction
Not statedYes
E27
Water Outlet Sensor Failure
Not statedYes
E29
Return Air Sensor One Fault
Not statedYes
E30
Return Air Sensor Two Fault
Not statedYes
E31
Water Pressure Switch Failure
Not statedYes
E32
Excessive Water Temperature Protection
Not statedYes
E33
High Pressure One Sensor Fault
Not statedYes
E34
Low Pressure One Sensor Fault
Not statedYes
E37
The Excessive Temperature Difference Between Inlet And Outlet Water Protection
Not statedYes
E38
DC Fan One Failure
Not statedYes
E39
DC Fan Two Failure
Not statedYes
E40
DC Fan Three Failure
Not statedYes
E41
DC Fan Four Failure
Not statedYes
E42
Cooling Coil Sensor One Fault
Not statedYes
E43
Cooling Coil Sensor Two Fault
Not statedYes
E44
Low Ambient Temperature Protection
Not statedYes
E45
High Pressure Two Sensor Failure
Not statedYes
E46
Low Pressure Two Sensor Failure
Not statedYes
E47
Economizer Inlet Sensor One Failure
Not statedYes
E48
Economizer Inlet Sensor Two Failure
Not statedYes
E49
Economizer Outlet Sensor One Failure
Not statedYes
E50
Economizer Outlet Sensor Two Failure
Not statedYes
E51
High Pressure One Overvoltage Protection
Not statedYes
E52
Low-Pressure One Under Voltage Protection
Not statedYes
E53
High-Pressure Two Overvoltage Protection
Not statedYes
E54
High Pressure Two Under Voltage Protection
Not statedYes
E55
Expansion Board Communication Exception
Not statedYes
E80
Power Supply Error
Not statedYes
E88
Inverter Module 1 Protection
Not statedYes
E89
Inverter Module 2 Protection
Not statedYes
E94
Water Pump Feedback Failure
Not statedYes
E96
Compressor drive board communication failure
Not statedYes
E98
Fan board communication failure
Not statedYes
EA1
Cascade model mismatch
Not statedYes
EA2
Solar water heater temp. sensor failure
Not statedYes
EA3
Zone 2 temp. sensor failure
Not statedYes
EA4
Buffer tank temp. sensor failure
Not statedYes
EA5
Total water outlet temp. sensor failure
Not statedYes
P1
IPM Module Overheat and Shutdown
Not statedYes
P2
Compressor Driver Failure
Not statedYes
P3
Compressor Overcurrent
Not statedYes
P4
Input Voltage Missing Phase
Not statedYes
P5
IPM Supply Voltage Failure
Not statedYes
P6
Power Component Overheating and Shutdown
Not statedYes
P7
Pre-charge Circuit Voltage Failure
Not statedYes
P8
DC Bus Overvoltage
Not statedYes
P9
DC Bus Undervoltage
Not statedYes
P10
AC Input Undervoltage
Not statedYes
P11
AC Input Overvoltage
Not statedYes
P12
Input Voltage Sampling Failure
Not statedYes
P13
DSP and PFC Communication Failure
Not statedYes
P14
Board Radiator Temp. Sensor Failure
Not statedYes
P15
DSP and Communicate Board Communication Failure
Not statedYes
P16
Communication Failure with Motherboard
Not statedYes
P17
Compressor Overcurrent Alarm
Not statedYes
P18
Compressor Weak Magnetic Protection Alarm
Not statedYes
P19
IPM Overheat Alarm
Not statedYes
P20
PFC Overheat Alarm
Not statedYes
P21
AC Input Overcurrent Alarm
Not statedYes
P22
EEPROM Error Alarm
Not statedYes
P25
Temperature Sensing Failure Limit
Not statedYes
P26
AC Undervoltage Frequency Limit Protection Alarm
Not statedYes
P33
IPM Module Overheat and Shutdown
Not statedYes
P34
Compressor Missing Phase
Not statedYes
P35
Compressor Overload
Not statedYes
P36
Input Current Sampling Failure
Not statedYes
P37
IPM Supply Voltage Failure
Not statedYes
P38
Pre-charge Circuit Voltage Failure
Not statedYes
P39
EEPROM Failure
Not statedYes
P40
AC Input Overvoltage Failure
Not statedYes
P41
Microelectronics Failure
Not statedYes
P42
Compressor Type Code Failure
Not statedYes
P43
Current Sampling Signal Overcurrent
Not statedYes