Heat pumps · Error codes · Alpha Heating Innovation
1008Alpha Heating Innovation · Alpha E-Tec Hybrid (E-Tec EHP 4 kW + E-Tec 33 HB boiler)
1008 on an Alpha Heating Innovation Alpha E-Tec Hybrid: Flow sensor fault: Incorrect reading from heat pump flow sensor (water outlet)
Short answer
On an Alpha Heating Innovation heat pump, 1008 means: Flow sensor fault: Incorrect reading from heat pump flow sensor (water outlet). The manual does not say whether the heat pump stops. An engineer is needed to fix the cause.
Reviewed 23 September 2026 · 1 source
What it means
The manual says: Flow sensor fault: Incorrect reading from heat pump flow sensor (water outlet).
Part involved: E-Tec EHP outdoor unit.
Likely causes:
- Check sensor fitting, connections, damage or incorrect readings.
Is it safe?
| Does the heat pump stop? | Not stated |
|---|---|
| Engineer needed? | Yes |
The manual does not say whether the heat pump stops.
What you can check
- Note the code and any text shown on the display/controller.
- Check the heat pump isolator and consumer-unit breaker are on.
What the engineer will check
- Check sensor fitting, connections, damage or incorrect readings.
Who to ask for: heat pump engineer.
Sources
- Alpha E-Tec Hybrid - Installation Instructions (package, 06-23) ↗ · E-Tec Hybrid package instructions 06-23 · page 39 · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026